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I have a problem with the DVD edition of Shadows of Amn, from the Baldur's Gate 4-in-1 box set. I was able to install it once, but since it required the DVD to be in the drive I uninstalled it, copied the disk to my hard drive and tried to install from there. Now I can neither install or uninstall the game, but get a message: "An installation support file could not be installed. Catastrophic failure." When I try again I get the message: "The InstallShield Engine (iKernel.exe) could not be installed. IKernel.exe could not be copied to C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32'. Make sure that you have the appropriate privileges to copy this file to this folder. (0x20)" The game disk has an iKernel.ex_ file, and the indicated Intel 32 folder had an iKernel.exe file. Could someone give me an idea what's going on, and how to fix it? I'm trying to check out separate installations of SoA, SoA-ToB and BG2EE.
I noticed my unmodded game crashing during character creation when choosing a class. Clicking Fighter, Cleric, Druid, or Bard caused a crash, but clicking Wizard or Sorcerer did not. It happened in both a disc-based Baldur's Gate II installation and a GOG installation. (Not the Enhanced Edition.) I updated to Windows 10 a couple of months ago and I hadn't noticed any crashes before, even though I had run the game a few times and tested sample mod code (creating new ToB games, spawning items, that sort of thing). After trying to pin down the problem, I discovered it could be fixed by running bgmain.exe in Windows 7 compatibility mode. (Right click the file, go to Properties and the Compatibility tab, then Run this program in compatibility mode with Windows 7.) I'm posting this as a reference for anyone who might have experienced a similar problem.